The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
How truly lovely and caring Krystal was; I felt very heard and respected, and I always looked forward to the times I would see her. The arts and crafts group was phenomenal, and instrumental in my recovery and stability. Enormous thanks.
26 year old, Acute care, Wellington
Feeling so safe that I was able to concentrate on something for 3 hours. I hadn't felt that safe in a long time to be able to concentrate like that.