I was listened to and helped with getting to places. The staff always supported and accepted me.
43 year old, Residential service, Hamilton
The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
My life has changed dramatically due to the support I've received from staff. They listen to me and give me positive support. I'm certain that I'm finally on the road to a more fulfilling, healthy and substance-free life.