[The best thing was] the effective and regular communication from our sister's support worker, and the weekly updates were very helpful.
66 year old, Residential services, Taranaki
I'm slowly getting my fitness back so I can eventually get a job.
32 year old, Mobile support services, Hauraki
The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.