I always feel seen, heard, and understood by my support worker. We discuss achievable steps in order to make progress going forward. She has been consistently supportive towards me.
63 years old, Mobile services, Hauraki
The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
I admire and deeply appreciate how Pathways enhances people's recovery by reinforcing their self-determination.