The availability of staff [was the best thing] and I loved how my support worker could relate, understand and help me through the challenges or concerns I had at the time.
24 year old, Mobile support services, Hamilton
[The best thing was] the effective and regular communication from our sister's support worker, and the weekly updates were very helpful.
66 year old, Residential services, Taranaki
I enjoyed meeting the friendly and welcoming staff of the residence. There was an ambience of warmth and an atmosphere of acceptance. The meals were delicious and fresh. They were tasty and never disappointed. Conversations with the staff were easy and forthcoming with no judgement.