The pairing system, I feel like my therapist was perfectly suited and matched to me. She was always so understanding and helpful to me.
18 year old, Mobile youth services, Lakes
The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
[The support I received] meant I had access to someone in the community whose job was to check in with me, meet me where I was at, and treat me with empathy. This was something that I desperately needed.