I enjoyed meeting the friendly and welcoming staff of the residence. There was an ambience of warmth and an atmosphere of acceptance. The meals were delicious and fresh. They were tasty and never disappointed. Conversations with the staff were easy and forthcoming with no judgement.
52 year old, Acute services, Bay of Plenty
The pairing system, I feel like my therapist was perfectly suited and matched to me. She was always so understanding and helpful to me.
18 year old, Mobile youth services, Lakes
The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.