The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
[The support I received] meant I had access to someone in the community whose job was to check in with me, meet me where I was at, and treat me with empathy. This was something that I desperately needed.
36 year old, Mobile services, Christchurch
How truly lovely and caring Krystal was; I felt very heard and respected, and I always looked forward to the times I would see her. The arts and crafts group was phenomenal, and instrumental in my recovery and stability. Enormous thanks.