As someone accessing mental health and wellbeing services, your rights are covered under the Health and Disability Consumer Code of Rights.
In summary you have the right to:
You have the right to receive services that meet agreed standards and you have the right to make a complaint.
As a person who supports someone with a mental illness, you have the right to be heard, respected and to access information and support.
If you are supporting a family member, you also have the right to be included in the planning, delivery and review of services provided to them, as long as they agree.
If you have concerns, compliments, questions or complaints, we want to hear from you.