The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
I enjoy everything. I enjoy the cooking, cleaning and learning everything again. Hanging clothes up and doing my own things, having my own lounge suite.
55 year old, Residential services, Tāmaki Makaurau
I cannot think of anything more that could've been done to help me. You have such expertise in your staff.