The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
I found the staff to be very helpful in helping me with my day-to-day problems. They were so kind, caring and understanding.
58 year old, Residential service, Wairarapa
I've got someone there who can back me up when things are not going so well. I am reassured that someone is coming to check on my health and wellbeing.