The availability of staff [was the best thing] and I loved how my support worker could relate, understand and help me through the challenges or concerns I had at the time.
24 year old, Mobile support services, Hamilton
The personal touch, the friendship within a professional relationship. Getting to know each other means she knows me. She can't solve the problems of the world, however she does offer me moral support and this means a lot. We are from different backgrounds and different places. We share empathy.
63 year old, Mobile support, Nelson
My life has changed dramatically due to the support I've received from staff. They listen to me and give me positive support. I'm certain that I'm finally on the road to a more fulfilling, healthy and substance-free life.