[The support I received] meant I had access to someone in the community whose job was to check in with me, meet me where I was at, and treat me with empathy. This was something that I desperately needed.
36 year old, Mobile services, Christchurch
The staff were amazing at making me feel safe. They knew lots of grounding techniques that helped me get through my panic attacks.
25 year old, Respite service, Taranaki
I appreciated having staff with lived experience that actually get it and treat you like a person.